Return Shipping: Customers are responsible for return shipping costs unless the product is confirmed to be defective. If a defect is verified, Medico Equipment will promptly send a replacement along with a prepaid return label or UPS call tag.
Defective Items: All items must be confirmed as defective by the manufacturer. Once confirmed, a replacement will be issued.
Refused Shipment: All refused shipments, without prior approval, will be subject to a 25% restock fee. The customer will be responsible for return shipping charges. rewrite this
Return Requirements:
Items must be returned in their original, undamaged factory packaging.
All components, including manuals and batteries, must be included with device returns.
The original packaging must be returned.
The manufacturer’s packaging should remain in reusable condition, with no markings or stickers.
Please provide a detailed reason for the return, such as “Never used” or “Wrong item ordered.”
The customer is responsible for return shipping fees.
We recommend insuring your return for the product's value in case of loss or damage.
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